Ahlibank has continually enhanced its digital channel offerings to provide 24/7 safe and secure transactions for customers.
COVID-19 pandemic has seen a sudden uptick in online and mobile banking. Ahlibank’s digital initiatives such as mobile app and internet Banking for our retail banking customers , ahliB2B, and ahliNET for our corporate clients have played a key role in driving growth and efficiency making it one of the preferred banks in the Sultanate. In fact, ahlibank’s mobile app offers a slew of facilities for retail customers such as fund transfer (within customer account, within ahlibank, locally and internationally), statement view option, payment of credit card bills, requests for cheque book, additional savings account and utility bills payment. In addition, the app offers easy transfer facility through phone number, alias name, QR code (up to RO500 per day and 24/7 instant transfer).
Commenting on the digital initiatives, Abdullah Al Jabri, Deputy CEO ahlibank said, “We have made significant investments in digital technologies by introducing mobile app for retail customers , ahliB2B to transact secure single, bulk payment and salaries transfer (WPS), ahliNET for safe and secure transactions and to enhance banking experience for diverse corporate clients thereby enriching the digital business environment. Further, an agreement facilitating TASDEED system integration with ahlibank’s Corporate Internet Banking – ‘ahliNET’ platform has made it convenient for the bank’s clients to pay bills and contributions through these channels from the comfort of their homes or offices 24×7. The bank’s digital channels is one of the top notch instruments for digital payments in the banking sector.”
“Given the rapid rate of digitalisation or transfer of transactions to the digital formats, markets around the globe are witnessing rapid developments. Online payments have seen an increase following COVID-19, which underlines the need to set up digital banking solutions for real-time payment and seamless transactions.
The bank continues to enhance features on its ahliB2B platform and the Corporate Internet Banking platform – ‘ahliNET’, offering greater flexibility and more convenient transaction banking. We will continue to pursue and enhance customer-oriented financial services further to cater to various customer segments,” he added.
ahlibank is committed to enhance customer satisfaction with a comprehensive suite of services, use of modern technology and innovative solutions across its 18 branches in Oman. In line with its vision of being vibrant and an innovative centre of banking, the Bank offers top-class retail, commercial, investment banking solutions and is well-known for its customer-centricity. The Bank provides customers with convenient access to high-quality products and services through its presence at strategic locations throughout the Sultanate. Additionally, the digitisation of procedures and the highly focused team offers a range of advisors and specialist services, which makes it one of the preferred Banks in the Sultanate.